Ash Photo & Film Co. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we may collect through our website, how we use it, and how we protect it.
Information We Collect
When you contact us, submit an inquiry, or request information about our photography or videography services, we may collect:
- Your name
- Email address
- Phone number, if provided
- Preferred session or event date
- The service you are interested in
- Event or session details you choose to provide
- Any other information you voluntarily include in your message
Our website or hosting provider may also automatically collect limited technical information such as browser type, device type, IP address, and general website usage information.
How We Use Your Information
We may use the information you provide to respond to inquiries, communicate about bookings and services, schedule sessions, prepare quotes, contracts, invoices, or other booking information, provide customer service, improve our website and services, and maintain business or transaction records.
We do not sell your personal information.
Client Photos and Portfolio Use
Photographs or videos from client sessions may only be displayed on our website, portfolio, social media, advertising, or other promotional materials when we have permission to use them.
Giving Ash Photo & Film Co. permission to display photographs does not transfer ownership of a client’s personal information to us.
If you previously gave us permission to display an image and would like to request that it be removed from our public website or portfolio, email ashphotofilmco@gmail.com. We will make reasonable efforts to honor removal requests.
Sharing of Information
We do not sell or rent personal information. We may share limited information with trusted service providers when necessary to operate our business, including website hosting, email, scheduling, gallery delivery, payment processing, or other business services. These providers may process information according to their own privacy policies.
We may also disclose information when required by law or when reasonably necessary to protect our business, clients, rights, or property.
Cookies and Website Analytics
Our website or the services used to host it may use cookies or similar technologies to help the website function, understand website traffic, or improve the visitor experience. You can control or disable cookies through your browser settings, although doing so may affect certain website features.
Payments
If online payment options are provided, payment information may be processed by a third-party payment provider. Ash Photo & Film Co. does not intend to directly store complete credit or debit card information on our website. Payment providers have their own privacy and security practices.
Data Security
We take reasonable steps to protect the personal information provided to us. However, no website, email service, or method of electronic storage can guarantee complete security.
Data Retention
We may retain inquiry, booking, contract, communication, and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our business.
Children’s Privacy
Our website and services are not directed toward children who are independently purchasing photography or videography services. Photography involving minors is generally arranged through a parent, guardian, school, organization, or other authorized adult. We do not knowingly collect personal information directly from children through our website without appropriate authorization.
Your Privacy Choices
You may contact us to ask about personal information you have provided or request that we correct or delete it when reasonably possible. Certain records may need to be retained for legitimate business, contractual, financial, or legal purposes.
Third-Party Links
Our website may contain links to social media platforms, galleries, payment providers, or other third-party websites. We are not responsible for the privacy practices or content of those third-party services.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. When changes are made, the updated version will be posted on this page with a revised effective date.
Contact Us
Ash Photo & Film Co.
Utah County, Utah
ashphotofilmco@gmail.com